Contact Us

• business@sirajibd.com — orders, delivery, returns, refunds, payments, product questions and general customer support.
• admin@sirajibd.com — administrative, business, compliance, privacy or account-level matters that are not ordinary order support.

• Your SirajiBD order number, if the question relates to an order.
• A short description of the issue and the outcome you are requesting.
• For damaged, defective, wrong or incomplete items, clear photos where useful.
• A reachable contact number or email if it differs from the order details.

If a disability, assistive technology or another accessibility need makes it difficult to use part of the store or understand important purchase information, contact us and describe the barrier. We will make a reasonable effort to provide the relevant information or customer-service assistance in an accessible alternative where practical.

Do not send passwords, one-time passwords, full payment-card credentials or other authentication secrets by ordinary email, chat or social media. SirajiBD support should not need those secrets to identify or support an order.

For return eligibility and procedure, review the Returns & Refunds page first. For delivery estimates and charges, review Shipping & Delivery. Privacy-related questions and requests are handled under the Privacy Policy.

We encourage customers to contact SirajiBD first so we can investigate and resolve a concern. This does not prevent a customer from using complaint or consumer-protection channels available under applicable Bangladesh law.